Terms of Service

1. Who we are

These Terms of Service (“Terms”) are an agreement between you and Martin Roy, doing business as Laser Generator Studio (“Laser Generator Studio”, “we”, “us”). They cover the website lasergenerator.com and the app at app.lasergenerator.com (together, the “Service”). By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

2. Accounts

You need an account to use most studios and to export files. You must be at least 13 years old, and at least 18 (or have a parent or guardian’s permission) to buy a plan. Give us a real email address, keep your password secret, and tell us straight away if you think someone else has accessed your account. You’re responsible for activity on your account. One free trial per person, so please don’t create extra accounts to get more free uses.

3. Free trial, plans and payments

• Free trial: every new account can open each studio once, for free, to preview designs. Downloading files requires a purchase or plan.
• Pay as you go: single exports are a one-time charge of $1.00 each. Purchased export credits do not expire while your account is open.
• Subscriptions: Starter, Maker and Pro plans are billed monthly or yearly in advance at the price shown when you subscribe. Each plan includes a number of exports per billing period. Unused plan exports do not carry over to the next period.
• Automatic renewal: subscriptions renew automatically at the end of each period, and we’ll charge the payment method on file, until you cancel.
• Taxes: prices are in US dollars and don’t include sales tax, VAT or similar taxes, which are added at checkout where required.
• Payment processing: payments are handled by Stripe, and by paying you also agree to Stripe’s terms. We never receive or store your full card number.
• Price changes: we may change prices for future periods. We’ll tell you at least 14 days before a price change affects your subscription, so you can cancel first if you want to.

4. Cancellation and refunds

You can cancel at any time in the app under Account → Manage billing. Cancelling stops future renewals, and your plan stays active until the end of the period you’ve already paid for.

Exports are digital files delivered instantly, so completed exports and elapsed subscription periods are generally non-refundable. If you were charged by mistake, charged twice, or hit a technical problem we can’t fix, contact us within 14 days of the charge and we’ll make it right, including a full refund where appropriate. Nothing in these Terms limits any refund rights you have under the law where you live.

5. What you own and what you can do with it

Your designs: as between you and us, you own the designs and files you create with the Service. You may use them for personal and commercial purposes, including making and selling physical products such as signs, maps, boxes, puzzles, engravings and crystal gifts.

What you can’t do: you may not resell, share or give away the Service itself, or offer our generators, templates or exported files as a digital download, file bundle or competing design service without our written permission.

Our software: the Service, its code, generators, designs, text and branding belong to us or our licensors. We give you a personal, non-transferable licence to use the Service under these Terms, and nothing more.

Design Library: designs in the Design Library come from open-source collections under the MIT licence (Phosphor Icons, Tabler Icons, Bootstrap Icons and Microsoft Fluent Emoji) and from designs we made. You may use them in your projects and on physical products you make and sell. You may not sell or give them away as digital files, clipart packs or icon sets, or register them (alone or as the main part of a logo) as your own trademark, because other people can use the same designs. We removed company logos and brands from these collections; if you believe a design shouldn’t be there, contact us and we’ll review it.

6. Your content and third-party data

If you upload images, logos, text or SVG files, you must own them or have permission to use them, including for any products you sell. Logos, brand names, sports teams, cartoon and movie characters, and artwork or photos found online usually belong to someone else, even when they’re easy to download. Photos of people need their permission. You are responsible for the content you upload and the products you make with it. Don’t upload content that infringes someone else’s rights or is illegal.

Copyright complaints (DMCA): if you believe content shared through the Service infringes your copyright, send a written notice to our designated agent:

Martin Roy, DMCA Agent
Laser Generator Studio
1328 Peachfield Dr.
Valrico, FL 33596, USA
Phone: (772) 205-0956
Email: mroyusa@gmail.com
Designated agent registered with the U.S. Copyright Office, registration no. DMCA-1081665.

Under 17 U.S.C. § 512(c)(3) your notice must include: (1) your physical or electronic signature; (2) the copyrighted work you say is infringed; (3) the material you say infringes and where it is on the Service (a link is best); (4) your name, address, phone number and email; (5) a statement that you believe in good faith the use is not authorized by the copyright owner, its agent or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner.

Counter-notice: if your content was removed and you believe it was a mistake or misidentification, you can send a counter-notice to the same agent with your signature; the material that was removed and where it appeared; a statement under penalty of perjury that you believe it was removed by mistake or misidentification; and your name, address and phone number, with your consent to the jurisdiction of the federal district court for your address (or, if you are outside the USA, any judicial district where we can be found) and to accept service from the person who sent the original notice. We may put the material back 10 to 14 business days after receiving your counter-notice, unless the person who complained tells us they have filed a court action.

Repeat infringers and trademarks: we remove content that infringes and close the accounts of users who repeatedly infringe. Trademark complaints can be sent to the same address.

Photo, sketch and 3D crystal processing runs in your own browser, and we don’t receive your photos.

Maps use data from OpenStreetMap (© OpenStreetMap contributors, available under the Open Database License) and elevation data from public sources. When you sell products made from map designs, include the credit “Map data © OpenStreetMap contributors”, for example on the back of the piece or in the listing. Third-party data can contain errors, and we don’t guarantee its accuracy.

7. Acceptable use

Don’t misuse the Service. In particular, don’t:

• try to get around export limits, payment or the free-trial rules
• scrape, overload, attack, reverse-engineer or probe the Service for weaknesses
• use automated tools to create accounts or exports
• use the Service to break the law, or to make weapons, counterfeit goods or content that infringes others’ rights

We may suspend or close accounts that break these rules.

8. Safety

Lasers, CNC machines and 3D printers can cause fires, burns, eye injuries and toxic fumes. Material settings, kerf values and other suggestions in the Service, including the xTool Settings page, are starting points only. Materials and machines vary. Always follow your machine maker’s safety instructions, wear proper eye protection, ventilate fumes, run a test on scrap first, never laser materials like PVC, and never leave a running machine unattended. You are responsible for how you operate your equipment.

9. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don’t promise the Service will be uninterrupted or error-free, or that files will suit every machine or material. Please check every file before cutting.

10. Limitation of liability

To the fullest extent the law allows, Laser Generator is not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, damaged materials or equipment, or personal injury or property damage arising from your use of machines, even if we were told they were possible. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $50. Some places don’t allow these limits, so they may not all apply to you.

11. Indemnity

If you use the Service in a way that breaks these Terms or the law, or infringes someone’s rights, and that leads to a claim against us, you agree to cover our reasonable costs of dealing with it.

12. Changes and ending the service

We may update the Service and these Terms. If we make a significant change to the Terms, we’ll update the date above and let account holders know by email or in the app before it takes effect. Continuing to use the Service after that means you accept the new Terms. You can close your account at any time by contacting us. We may suspend or close accounts that break these Terms. If we ever shut the Service down, we’ll give reasonable notice and refund prepaid time you haven’t used.

13. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law rules. Please contact us first. Most problems can be solved quickly by email. If a dispute can’t be resolved informally, it will be handled in the state or federal courts located in Florida, unless the law where you live gives you the right to bring it elsewhere.

14. Contact

Questions about these Terms: mroyusa@gmail.com
Martin Roy DBA Laser Generator Studio · Valrico, Florida, USA

See also our Privacy Policy and About & refund policy.